• One of the main attractions of Dbvisit Standby is that it takes the complication out of setting up and running Oracle standby databases. The Dbvisit Standby support people have been of valuable assistance with the more technical aspects of Oracle.

    Mike Meerding, Database Administrator, Australia

 

Our commitment to you

Our Support service connects you with our exceptional technical expertise, and ensures that your Dbvisit software operates with Oracle updates and new versions of your operating system:

Standard Support Includes:

  • Email, web, and telephone Support
  • Access to our frequent product enhancements and new releases
  • Log issues and download product patches

 

 

Premium Support Option:

  • Full 24 x 7 x 365 Severity 1 incident Support
  • 15 minute response time
  • Dedicated Telephone Support
  • Note: this option must be purchased in addition to Standard Support

 

 


To find out about our Support pricing options click here.

Access our Support team via the Service Desk.

 

If you have any further questions in relation to Support please contact us.

 

 
 

Worldwide

Businesses in over 80 countries worldwide with Oracle® Database Standard Edition trust Dbvisit to protect and share their data.

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Our Services that make your work easier and your data safer

Protect

Our maintenance and support commitment to you

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Connect

Our integrated learning channel for you

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