We want our customers get the most out of their solutions and this is why we have introduced Dbvisit Success Services. Designed to include free upgrades and expert support, training, and implementation services, Dbvisit Success Services gives you everything you need to be up and running quickly and efficiently. You can select the options that suit your particular environment. Services include DbvisitProtect Support, DbvisitUniversity and Dbvisit Implementation Services:
Our DbvisitProtect Support service connects you with our exceptional technical expertise should you have issues, and ensures you have support during software updates.
DBVISITPROTECT is our annual support and maintenance service.
Quickly and efficiently resolve any questions or issues that you have with the use of our software.
DbvisitProtect ensures you have access to the latest version of our software, and the full resources of Dbvisit technical experts.
DbvisitProtect is an annual subscription for maintenance and support in addition to the cost of a Perpetual License. It is automatically included in Term Licenses.
DBVISITPROTECT offers a full range of services.
Our online learning platform DBVISITUNIVERSITY has been designed so your team can quickly come up to speed with Dbvisit solutions.
Whether you’re after a small bite of information, or a 5-course meal; our degustation of online courses, videos, and reading materials aim to cover every learning crave.
DbvisitUniversity has certifications for detailed courses, or shorter on-demand courses designed to slot in with busy days.
These hands-on courses will guide you through technical concepts and practical application of our products. Upon successful completion, you'll become a part of our Dbvisit Certified Associates Network.
We offer a FULL COURSE CATALOGUE online.
Our global network of product experts can provide you with implementation assistance for a fixed or hourly fee. In most cases this service can be provided by Dbvisit remotely, so no travel is required.
Dbvisit Implementation Services typically involves from 16 to 40 hours of Dbvisit's time over a period of a week or two. If you are a new customer, or are short on internal resources, you will find this particularly helpful during the planning and execution phase of your product implementation. We can also help existing customers with a specific project or task. Note that this service is available only when there is an active DbvisitProtect support agreement in place.
Ensure total success of your project with Dbvisit Success Services.
CONTACT US today for details.