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Old 02-09-2009, 06:33 AM
Mike Donovan Mike Donovan is offline
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Join Date: May 2008
Posts: 201
Default Ordering support with multiple Dbvisit Standby licenses

Question:
If somebody buys more than 1 license would it be possible to order support for just 1 of the licenses, or do you have the same policy as Oracle: all or none with support?

Answer:
We have the same policy as Oracle. Support can only be ordered for all Dbvisit Standby licenses. So if a customer has 2 Dbvisit Standby licenses, support has to be ordered for both of these licenses. It cannot be ordered for just one license.

Last edited by Mike Donovan; 07-12-2011 at 05:12 PM.
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