Customer service is integral to everything we do and we work hard to deliver exceptional products and legendary support here at Dbvisit. But don't just take our word for it! Our customers are proud to share their experiences in working with us to achieve success in their world.
New Zealand Stock Exchange (NZX) talks about their experiences with Dbvisit
First issue / question I have raised. I’m very impressed - almost instant response - and an answer to my question.
Excellent support service from Dbvisit. My Team and I fully appreciate the support received from Dbvisit.
Standby is the greatest software I have ever seen. Easy to understand, easy to use and reliable.
Always willing to help and assist, superb services
Dbvisit Standby was straightforward to install and easy for the implementation team to work with. We would readily use Dbvisit again as part of a future solution, and in fact are looking to retrofit it to several existing customer sites to improve their disaster recovery systems.
L’utilisation du logiciel DBVisit a été étudiée dans le cadre d’un projet de reporting concernant les droits d’acquisition audiovisuels. Afin de ne pas impacter les performances de la base de données transactionnelle, nous avons mis en œuvre Dbvisit pour répliquer un certain nombre de tables et ainsi faire du reporting en temps réel. Nous avons été grandement satisfaits de la simplicité d’installation du produit ainsi que du suivi lors des tests par les équipes techniques de Dbvisit.
The use of Dbvisit Replicate had been evaluated for a project regarding multimedia acquisition rights. In order to not impact the performance of the transactional database we used Dbvisit Replicate on a few tables to offload reporting. We have been extremely satisfied by the simplicity of product installation as well as the service from the Dbvisit support team during the evaluation tests.
In terms of the previous manual solution that we had in place . . . We had a solution that shipped but we had no way of actually ensuring that everything was exactly as needed.
Found it [Dbvisit Standby] a fantastic product, largely due to the ease of use, the simplicity. If something goes wrong I can very easily switchover or cut over.
We had four Oracle RAC clusters in production sitting on older hardware and two versions of Oracle (10.2.04 & 11.2.03) that we needed to migrate to newer hardware and in two cases upgrade from 10g to 11g. In order to accomplish this, in our current environment and limited resource, with as little downtime as possible we chose Dbvisit to replicate and keep in sync 1 to n schemas at a time. Dbvisit gives us flexibility, the ability to test data integrity and database connectivity to a new production environment with zero risk prior to the switch over and with very little down time. Dbvisit is working very well for us.
I have heard before that Dbvisit has peerless customer support. I think that it was only a marketing gimmick until I directly feel Dbvisit support. I am sales champion of Dbvisit at Indonesia…But wait until you got a problem in tech that you do not understand. Luckily Dbvisit support helped me a lot in solving my problem at my valuable customer. Not only solving the problem, they also added some feature into their product to prevent same error recurring. Very good job. Very helpful. Remarkable support.
The Dbvisit support personnel are one of the best in their field. Their technical grip of the subject matter is exceptionally outstanding and the support personnel goes the extra mile to get things fixed. Their replies are very efficient and they wait patiently for feedback.
One of the main attractions of Dbvisit Standby is that it takes the complication out of setting up and running Oracle standby databases. The Dbvisit Standby support people have been of valuable assistance with the more technical aspects of Oracle.
As always, quick and a straight fix to a problem.
We managed to have it (Dbvisit Standby) up and running in a very short time. We have now a standby database that will cover any hardware failure on our production database. That’s exactly the solution we were looking for. Thanks a lot for a great product!
I have tested Dbvisit Standby with one of my customers and I have to say that you’ve done excellent work. Installation and configuration was easy and it took about half an hour to put Dbvisit Standby to work.
Thanks for your assistance and your good product. We took our first Summit Canada data centre client live the first weekend in February with two standby servers. The latest patch supporting the ability to automatically process the archive log on the standby server is brilliant. I always like less maintenance and fewer things to go wrong. Keep up the good work.
Dbvisit Standby solved our disaster recovery challenges with an easy to use solution. My DBA is very pleased with the small footprint and overhead and we have used Dbvisit Standby in our hardware renewal process frequently with a minimum of downtime. Responses to our questions and updates in the Dbvisit Standby software are as quick as can be.
Dbvisit Standby’s standby database solution has given our organization’s Oracle Disaster Recovery Strategy a depth that was previously missing. It is very cost effective when compared to alternative solutions and we have been impressed enough by its functionality and reliability since implementation to recommend it to other companies also working within the Building Society movement.
Dbvisit Standby is a tool that helps hard-pressed technical staff by TRULY simplifying and automating the complex management of standby databases. It’s easy to set up and use, and the speed and quality of support provided is great.
Every bank, small or big, has to put in place a stable, remote disaster recovery solution. Goffin Bank implemented Dbvisit Standby. Compared to other solutions, Dbvisit Standby was enormously cost effective, easy to install, easy to maintain and above all, reliable! I would definitely recommend Dbvisit Standby as an Oracle DR solution!
Thank you for your timely updates and consistent support. It reminds me of why we went with Dbvisit Standby.
For your info - our manually scripted standby database used to fall out of sync on a daily basis before the installation of Dbvisit Standby. We have not had a single outage since. I am much impressed.
A few months ago my company was looking for an alternative to Oracle Data Guard for Oracle Standard Edition. During my search I came across Dbvisit Standby. We’re now using this product for one client and planning to deploy it for others.
Dbvisit Standby installation was easy, and customer service is awesome. I would highly recommend Dbvisit Standby as an alternative to Oracle Data Guard.
Was it Einstein who once said “Things should be as complex as they need to be, but no more ...”?
I’m sure he would think that Dbvisit Standby hit the mark! As the solution takes a complex problem and distills it down to a reliable, cost effective, and easy to use product. It works as advertised, and the support is great!
If anyone is considering this product, give it a try, it sells itself.